1. What are the advantages of the Tuscan Levelling System?
Speed and precision. In most cases the system is three times faster than the installation done with the traditional methods. Moreover with this system it is virtually impossible to create lippage between the tiles, with obvious benefits in terms of time and ease of installation that negates the need to lift and reset tiles or stones covered in gooey adhesive. Or that your work will be snagged by client making for costly call back to make good. Also it protects from other trades and site personal inadvertently walking on unset areas of floor OOP's Also restricts hydraulic pull back during setting of heavy bed adhesive.2. How many components make up the Tuscan Levelling System?
The Tuscan Levelling System consists of three elements: a Strap T1, a Base B1 and the installation tool G1 of which we have a professional and DIY version to tension straps and bases.3. Do I need to be an expert tiler to use the Tuscan Levelling System?
No. The system can be use with any level of skill; In fact it can give the novice the same degree of setting skill achievement of that gained by installers over decades and in 100% of cases improve on the finish being achieved by professionals.4. Where can I buy the TL System?
You can buy it right here on this site and shortly from your local tile dealer. If you want it stocked near you let us know where and we will contact your local dealer let them know also you wish them to stock it.5. Can the caps be reused?
Installers report that they have reused the red caps dozens of times (which greatly reduces the overall cost of installing).6. Does the Tuscan Levelling System help eliminate lippage?
Yes, the unique patented system virtually eliminates lippage.7. Does the Tuscan Levelling System eliminate grinding after installation?
In most cases the Tuscan Levelling System virtually eliminates the need for grinding.8. In most cases the Tuscan Levelling System virtually eliminates the need for grinding.
For best results, it is advisable to follow standard professional practices for substrate Levelling.9. How much faster is the tile Levelling process using the Tuscan Levelling System?
Responses from actual installers indicate that in large open spaces the installation can be three times as fast. In areas where there is significant cut up or fitting, to be done, they report it can be twice as fast. In our DVD we show two installers, plus a helper, installing 124 square feet (12 square metres) in only one hour.10. Will the Tuscan Levelling System work with small tile?
The Tuscan Levelling System is designed to work with tiles 300 mm x 300 mm or larger.11. Will the Tuscan Levelling System work on large format tile and slabs?
Yes, the trend worldwide is moving toward large format, the Tuscan Levelling System is ideal for Levelling these large form materials.12. Will the Tuscan Levelling System work with ceramic tiles?
The Tuscan Levelling System will work with ceramic, marble, onyx, granite, and most composites.13. How do I use the Ergonomic Installation Tool?
Set tool on STD, then turn the smaller red knob to level #1-5 to tighten and set tile (the higher the number the bigger the tile). To break strap after mortar has set: set tool on HVY, then turn red knob to highest setting #8.14. Why are there two different types of Installation Tools?
The Ergonomic Tool is primarily for the professional installer and the Manual Tool is primarily for the DIY market.15. Do I really need to use the Installation Tool to remove the caps after the mortar has set?
Some installers have reported that, after mortar has set, they find it easier to just kick the caps (or use a rubber mallet) in the direction of the grout line and they easily break away. However, we can't recommend this because, if using this option, one must use CAUTION to avoid scratching the tile!16. When using the Tuscan Levelling System, can tiles be walked on while adhesive is still wet?
In some cases, yes, such as the tiles in the demo. However, there are so many variables in tile setting that change with each particular instillation, we can't recommend it. In UK and Ireland we traditionally make our adhesive mix stiff to give body to the bed and assist in overcoming poor substrates –with TLS we recommend you make the adhesive wetter as it is actually intended to be in order the applicator can pull to alignment easy and to ensure good contact between tile and adhesive bed.17. Can the Tuscan Levelling System be used on walls?
Yes. Fantastic for large format wall tiles.18. Why do you recommend soaking the straps in hot water prior to use?
For best results, straps should be soaked overnight, or for one hour prior to use in hot water. Soaking is one time only, regardless of how long the straps are on hand. The proprietary composition of the strap needs to absorb sufficient moisture so it will stretch properly during installation. As the adhesive is drying, it pulls moisture out of the strap so that the strap can snap off cleanly after drying is complete.19. Will there be air pockets under tiles after using the Tuscan Levelling System?
No. We recommend that the installer “back-butter” the tiles using the flat side of the notched trowel as part of the installation. This is good practice and should be done sadly it is rarely the case leading to many failures due to poor tiling practice.20. What is the learning curve for using the Tuscan Levelling System?
Usually only an hour or two, not days...21. How can I qualify to become a distributor?
Send us a request, with your company profile and number of dealer outlets and we'll get back to you.22. How many will I require per M2?
Here is a guide. In UK and Ireland most tilers use rapid set flexible adhesive in which case you can reuse TLS after 1 hour as adhesive will have set so enough to keep you going in caps and straps approximately
40 x 40 cm 25 pcs/sqmt
45 x 45 cm 20 pcs/sqmt
50 x 50 cm 16 pcs/sqmt
80 x 80 cm 10 to 12 pcs/sqmt
90 x 90 cm 10 to 12 pcs/sqmt
120 x 120 cm 7 to 9 pcs/sqmt